Phone Solutions for Medical Offices
Medical offices face the challenge of coordinating numerous activities like patient check-ins, scheduling, treatment, and diagnostics, where even a single delayed phone call can disrupt the entire workflow. At VoiceNEXT, our team addresses this by providing intelligent call routing, meet-me conferencing, and directory services that streamline communication and help complete tasks more efficiently. Whether in the office or working remotely, our solutions equip medical professionals with the tools they need to perform their roles with ease, enhancing both patient care and internal operations. This improved communication leads to better patient outcomes, smoother office operations, and greater overall efficiency.
Cost-Saving Communication Solutions
Running a medical practice often comes with high costs from PBX maintenance, carrier fees, and managing multiple vendors. VoiceNEXT provides a cost-saving solution by offering as much as 30% savings on these expenses. Our service packages bundle voice and data services, streamlining communication, eliminating separate vendors and maintenance, and reducing wiring costs while delivering enhanced services. For those who prefer to keep their current phones, we support both digital and analog phones, ensuring a smooth transition to more efficient communication without added complexity.
Service Bundles Tailored for Medical Offices
For medical offices with multiple locations, staying connected is essential for smooth operations. VoiceNEXT bundles everything you need: reliable connectivity, local and long-distance minutes, enhanced voice features, and IP data services. Whether it’s a small home office needing business-grade DSL or a larger facility with multiple T1s, VoiceNEXT provides a consistent communication experience across all locations. This flexibility ensures your staff is always connected and ready to provide the best care, wherever they are.
Key VoiceNEXT Capabilities
Patient Service
“Plus” features improve patient service by ensuring calls are answered with hunt groups, providing an instant hotline through simultaneous ring, and forwarding calls to mobile or home phones.
One Number
No more juggling multiple phones. Route up to ten devices to a single business line, keeping mobile and home numbers private while ensuring you never miss a call.
Unified Messaging
Get voicemail messages delivered as .wav files directly to your email. Save time, reduce miscommunication, and easily forward important messages.
Mobility
Forward calls to any phone—mobile, home, or second office—with “find-me/follow-me” capabilities. Stay available without sacrificing privacy.
Web Interface
Update service settings in real-time with a user-friendly web portal. Make adjustments instantly without waiting for IT support.
Home Worker
VoiceNEXT remote office extends the rich set of business line services to the employee’s home office. With a broadband connection, employees can place calls from remote phones while showing the business line ID and billing calls back to the office.