Phone Solutions for Auto Dealerships
Auto dealerships face the challenge of managing multiple operations across growing locations, from sales to service, where efficient communication is crucial for handling incoming calls and providing timely customer service. VoiceNEXT addresses this by offering tailored phone solutions that streamline communication and eliminate the need for costly traditional equipment. Our platform enhances call management with web-based monitoring, IVR overflow, and mobility tools, ensuring sales teams remain responsive even during peak times. For multi-site dealerships, VoiceNEXT integrates operations into a single cohesive system, improving communication and boosting performance across all locations.
Cost-Saving Communication Solutions
For auto dealerships, managing communication costs is crucial, especially when juggling multiple locations. By eliminating the need for costly PBX and Key System support, VoiceNEXT streamlines communication with both voice and data services over a single channel.
Service bundles are tailored to meet the specific needs of dealerships, from basic connectivity to advanced features like unified messaging and internet access. With the ability to support multiple sites, VoiceNEXT can reduce overall communication costs by up to 30%, while enhancing service quality and improving operational efficiency.
Key VoiceNEXT Capabilities
Service Center
“Plus” features improve customer service with hunt groups for prompt call answering, simultaneous ring for an instant hotline, and call forwarding to mobile or home phones for seamless connectivity.
Mobility
Forward calls to any phone—mobile, home, or second office—with “find-me/follow-me” capabilities. Stay available without sacrificing privacy.
Attendant Console
VoiceNEXT provides a web-based attendant console that displays associate availability. Attendants can more effectively direct calls to reach live associates, avoid voice mail, and limit call interruptions.
Unified Messaging
Get voicemail messages delivered as .wav files directly to your email. Save time, reduce miscommunication, and easily forward important messages.
Multi-Site
Connect multiple offices under a single, easy-to-manage phone system. Streamline internal communication with auto attendants, call forwarding, and a centralized voicemail system.
Web Interface
Update service settings in real-time with a user-friendly web portal. Make adjustments instantly without waiting for IT support.